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Does
Alliant Events have after hours support? |
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Yes,
Alliant Events normal local business hours
are 8am-5pm and our technicians and branch
managers may be reached 24/7 via cell phones.
Our nationwide toll free number is 800.851.5415
which is monitored 24/7 as well. |
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What
is the advantage of renting versus buying? |
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Renting
is a better solution for several reasons.
For temporary purposes such as tradeshows,
corporate events, or any short term effort
requiring audio visual or computer assets,
renting is lower cost versus capital procurement.
Alliant Events will manage, pre-configure,
deliver, and setup your event. Renting allows
your company to focus on the success of the
event versus having to self inventory, setup
and manage assets. As well, it allows your
company to expense the event for tax purposes,
and allows capital money to be spent on other
efforts. |
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What
are Alliant Events payment terms? |
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Alliant
Events accepts credit cards, CODs, prepayments
with checks and upon credit approval we will
accept Net-30 terms. In some cases, a 50%
down payment is required. Ask your sales representative
for more information on specific order requirements. |
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Do your
technicians have technical certifications? |
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Yes.
Alliant Events' PC technicians hold certifications
in MCSE, Cisco router configurations, A+,
as well as various other MS applications.
AV technicians are internally trained by experienced
field engineers on projection, sound, staging,
lighting and video equipment. |
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How does
Alliant Events handle lost or stolen product? |
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Upon
delivery, our technicians have the customer
sign our delivery forms indicating all items
ordered have been delivered, setup and to
their satisfaction. The customer is responsible
for that product until our technicians arrive
for pickup. |
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Does
Alliant Events charge tax on orders? |
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Yes,
by law, and depending on the city, county,
& state, we charge tax for product rentals
& sales as well as some services unless
proper sales tax exemption forms are submitted
to the corporate office before billing. |
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Can Alliant
Events recover data and assist with disaster
recovery on my PC? |
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Yes.
Although some computer failures cause data
loss, data stored on hard drive or other memory
media can be recovered by our Technicians.
In some cases, on the customer’s site. |
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What
brands of products does Alliant Events provide? |
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Our
nationwide inventory is made up of the highest
quality and leading brand name equipment from
manufacturers such as Dell, Hewlett-Packard,
Compaq, Barco, Sanyo, Sony, Pioneer, Hitachi,
NEC, Epson, Panasonic, Crown, Shure, Soundcraft,
ETC, High-End, and many others. |
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Does
Alliant Events rent to individuals? |
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Yes.
An event is an event. |
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Will
Alliant Events’ technicians setup my
order and help with my event support? |
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Yes.
Our standard procedure is to call the customer
ahead of time, confirm order details, and
ensure we deliver the order on time and fully
setup the products. And we do not leave the
site until the customer is 100% satisfied. |
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Will
Alliant Events install custom image and applications
to meet my PC needs? |
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Yes.
Many of our customers for their events require
us to install their pre-designed PC image
of operating systems and applications. We
help in this effort as well as pre-image machines
in advance and on-site. |
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Does Alliant help plan and design general
sessions? |
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Yes.
Depending on the size of you event we can
provide a project manager who will help plan,
design and organize you event so it
runs smoothly. |
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Will Alliant
Events provide a detailed CAD drawing for
our AV General Session? |
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Yes.
We can put together a full detailed CAD drawing
so you can get an idea how everything will
be laid out the day of your event. |
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